The pages also offer advice in the form of downloadable leaflets. Scotland – 0808 164 6000 Website information or Online form for complaints and advice.


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2021 itsa Ltd on behalf of the Trading Standards Institute.

How do i contact trading standards uk?. The best place to start looking for a trader is your local council – you can find your councils website on GOVUK. You can find their contact details by using the search tool on the Chartered Trading Standards Institute website. Find out about the latest scams relating to the Covid-19 pandemic.

These cookies are essential to providing the specific service requested and as such do not need consent from the site user. Use our online form – well get back to you within 5 days. Visit the Citizens Advice website or phone the consumer helpline on 0808 223 1133.

Advice is also available from your home Trading Standards Service the details of which can be found in the Contact us section. The UK Government and the devolved administrations provide free-to-access support services that can help. You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint.

The Consumer advice pages offer advice on who to contact if you are experiencing problems with any goods or services you have purchased. Other ways to contact us. In Scotland contact Advice Direct Scotland on 0808 164 6000.

External link opens in a new window tab external link opens in a new window tab. Search the council website for approved traders or Trading Standards. If you are in any doubt about your legal responsibilities with regard to the topics on this site and would like more guidance start by getting in touch with your local trading standards service.

Alternatively you can write to National Trading Standards1 Sylvan Court Sylvan Way Southfields Business Park Basildon Essex SS15 6TH. These may be part of how the web site is constructed and are often automatically generated. If youre concerned that the trader might not be acting lawfully you could report the issue to your local Trading Standards.

In the first instance you should report to Citizens Advice Consumer Service on 0808 2231133. Trading Standards will decide whether to investigate your problem. They will be able to help you report the issue to Trading Standards and offer free impartial advice.

By post or telephone. Httpswwwgovukfind-local-trading-standards-office or you can contact the citizens advice bureau. Website Northern Ireland Trading Standards Service.

For further information in England and Wales contact the Citizens Advice consumer service on 0808 2231133. Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133. Report a business to Trading Standards.

Find out more about the branch. As travel restrictions are eased Trading Standards Scotland is warning those planning to book a holiday in Scotland to be wary of scams. Trading Standards will contact you and offer further advice if your problem is too complex for Citizens Advice and extra advice is a service your local Trading Standards offer.

Local Authority Trading Standards Services in Wales. Some local Trading Standards offices also offer conciliation services. If they do they might contact you for more information and evidence.

Find out who to contact about consumer protection and complain about a product or service complain to the Advertising Standards Authority if you think advertising rules have been broken. For lodging a complaint via phone visit their website and at the top of the homepage you will find the consumer tab in. Sign up to receive information about the latest email phone online and doorstep scams affecting Scottish consumers.

For general enquiries please email us here at tsecrimeenquiriesnorthyorksgovuk. You can email the service by clicking here. If you have more than one council choose the county council.

Both provide free confidential and impartial advice on consumer issues. Trading Standards will not need to do anything or choose not to do anything. How do I report.

They will access the issue at hand and then pass it on to trading standards if they see it as appropriate. Get help from an adviser. Trading Standards will endeavour to keep you up to date with what is.

Phone 0300 123 6262. Enter your postcode to find a Trading Standards office near you to complain about illegal sales activity. To report to Trading Standards you need to contact the Citizens Advice consumer service.

Links to Our Neighbouring Branches. Monday to Thursday 830 am5 pm and Friday 830 am4 pm. If you would like to contact your local authority trading standards service please enter your postcode on the Find my Council page of the gov web site to find a Trading Standards office near you.

While a few local Trading Standards allow you to report issues directly for most youll usually have to report your concerns through Citizens Advice. Businesses can also check to make sure theyre trading legally. Well pass your report to Trading Standards and we can also give you advice about your problem.

How to Lodge a Complaint to Trading Standards. Consumers wishing to complain about goods and services should contact Citizens Advice Consumer Service on 0808 223 1133 English or 0808 223 1144 Cymraeg for advice and information about any consumer problem. Fax 028 9025 3953.

For example if other people make complaints about the same business. Even if Trading Standards doesnt contact you we might use your evidence to take action against the business in the future. England and Wales – 0808 223 1133 Welsh Speaking adviser 0808 223 1144 Website information or Online form for complaints and advice.

You can contact your local Trading standards office by going to the GOV website and finding your local office.


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